YouxuanHome and lifesty
Hotline400-880-1616
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Youxuan · Founded 2016

Nothing goes on sale until we have used it ourselves

Youxuan is an online retailer for home and lifestyle goods across homeware, kitchen, personal care and food, carrying 12,000 own-stock lines and 8.6 million members on a 30-day returns promise.

Get a QuoteProducts
8.6M
Registered members
2.4 M monthly active
12k
Own-stock SKUs
Across four categories
99.2%
Positive reviews
Rolling 90 days
30days
Returns window
Item resaleable
Youxuan E-Commerce Co., Ltd.
Why Choose Us

Turning expertise into measurable results

Every step from briefing to after-sales has a defined owner and standard.

Tested before listing

26 buyers visit the factories, compare at least eight suppliers per category, and use every sample for 30 days before it goes on sale.

Sourced at the factory

70% of goods come straight from the manufacturer, removing brand mark-ups and middlemen.

Our own warehouses

Three regional warehouses dispatch 98% of in-stock orders within 48 hours.

Returns without argument

30-day returns on resaleable items, return freight covered for quality issues, support online from 9:00 to 22:00.

Products

A product range built for real scenarios

Every item is validated in real use and can be adapted to your specification.

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Home and livingBest sellers

Home and living

Bedding sets, pillows, storage and cleaning goods, chosen for everyday value a…

Kitchen rangeConcentrated hits

Kitchen range

Non-stick pans, knives, food containers and small appliances; several lines ha…

Personal care and cleaningRepeat purchase

Personal care and cleaning

Body care, oral care and household cleaning in large-format packs sourced dire…

Food and fresh produceDirect from origin

Food and fresh produce

Nuts, oils, regional specialities and frozen foods shipped from origin, with b…

Corporate giftingFor business

Corporate gifting

Staff benefits, seasonal gifts and corporate presents, with logo printing and …

Membership programmeSaves money

Membership programme

Member pricing, dedicated support, free-shipping vouchers and birthday gifts, …

About Us

Youxuan · Home and lifestyle retail

Youxuan is an online retailer for home and lifestyle goods across homeware, kitchen, personal care and food, carrying 12,000 own-stock lines and 8.6 million members on a 30-day returns promise.

  • Client outcomes come first
  • Delivery quality is the baseline, not the goal
  • Long-term thinking over short-term gain
  • We keep sharpening our craft
Learn MoreContact Us
Founded2016
Team480 staff
Scale12,000 SKUs
HQBlock A, E-C
In Numbers

Track record, in numbers

Every figure comes from actual deliveries and client feedback.

8.6M
Registered members
2.4 M monthly active
12k
Own-stock SKUs
Across four categories
99.2%
Positive reviews
Rolling 90 days
30days
Returns window
Item resaleable
Our Work

Selected projects

A look at how we solved problems for clients like you.

Employee benefits shop for a technology company

Employee benefits shop for a technology company

A dedicated benefits store where staff choose their own items.

Staff satisfaction 94%

Rewards store for a bank

Rewards store for a bank

Goods supply and fulfilment for a loyalty points catalogue.

Points redemption +38%

Building a personal care best seller

Building a personal care best seller

Sourcing, pricing and content handled end to end for one category.

Category revenue up 3.4×

Seasonal gifting programme

Seasonal gifting programme

Gift boxes assembled and delivered for 8,600 employees nationwide.

All delivered in 7 days

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How We Work

A clear path from brief to delivery

Each stage has a defined deliverable and a named contact.

01

Requirement review

Clarify the scenario, the metrics and the budget range

02

Proposal & quote

A tailored plan with itemised pricing

03

Delivery

Milestones agreed up front, progress shared as we go

04

After-sales follow-up

We track how it performs in use and keep improving it

Certifications

Qualifications that define what we can deliver

Provincial e-commerce demonstrator2019
Online marketplace service standard2021
Consumer satisfaction award2022
Trusted e-commerce platform2023
Testimonials

What our clients say matters more

Three years in, what stands out is how little we have to chase them. They do what they promise, and they answer quickly when something comes up.
Wang JianguoClient · Head of Procurement
They are not the cheapest on the line, but the total cost works out lower. Far less rework and far fewer meetings, which matters over years.
Li HaiyanClient · General Manager
Technical conversations are smooth — they understand the application, not just the product. Our requirements are understood accurately, which is rare.
Zhang PengClient · Technical Director

Trusted by leading companies

Swiftway Transport
CargoLink Group
CloudPay Systems
Vantage Payments
Harbour Bank
Meridian Logistics
Sunrise Fulfilment
Atlas Courier
News

Latest updates

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Membership passes 8.6 million with 78% annual renewal062026.08

Membership passes 8.6 million with 78% annual renewal

Member pricing and free shipping remain the main reasons cited for renewing.

2026-08-06
South China warehouse expansion lifts 48-hour dispatch to 98%022026.06

South China warehouse expansion lifts 48-hour dispatch to 98%

The site adds 26,000 m² of storage and an automated sorting line.

2026-06-02
Buying notes: why we sent one pan back six times252026.04

Buying notes: why we sent one pan back six times

A full record of how one product was assessed, and the standard it had to meet…

2026-04-25
FAQ

Things you may want to know

Still have questions? Contact us — we reply within one business hour.

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Which regions do you cover?

We serve clients nationwide and handle cross-region delivery. Tell us your location and requirements and we will assign the right team.

How do I get a quotation?

Send us your requirement, quantity and delivery expectation through the form or by phone. We issue a formal quotation within 1–2 business days.

Can you provide samples?

Yes. Depending on your requirement we can send samples or arrange a small trial run so you can validate performance in real use.

How is after-sales support handled?

A dedicated after-sales team provides support through the whole service period, with response times stated in the contract.

Can we work together long term?

Yes. We build long-term relationships, and most clients have worked with us for over three years. Annual agreements can fix price, capacity and quality terms.

Nothing goes on sale until we have used it ourselves

Tell us what you need — we will route it to the right specialist within one business day.　400-880-1616

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